If you cannot find an answer in our support section, please enter your support
FAQ on-line form. Click Here
for Control Panel Screen Shots Click
Here |
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- E-Mail
mail servers, setting-up, etc..
- Screen Shots Of Control
Panel
- Hosting/FTP
up-loading your site, etc..
- CGI-Perl
path to perl, true unix path, etc..
- Use Of theWeb Based control panel
webmasters, administrators, users, etc..
- Billing Info
Credit Cards, Checks, statements, etc..
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- Misc. Errors
server, e-mail. system, errors, etc..
- About the servers
server information, apache, redhat linux, etc..
- Web site statistics
what do they mean?
- Secure Server
ssl, certificates, etc..
- Nameserver Info
DNS, server IP addresses, etc..
- Real Audio/Video
http streaming, setting-up, etc..
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FAQ |
I've uploaded my web site
but I can't see it from my browser/internet?
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1. Is you name POINTED yet? if not, use:
http://www.lsyf.com/newsite/www.yourname.com/
2. Make sure you're loading into the right folder:
/web
3. Make sure your home page is titled index.html
4. Make sure after you load your page, you click on "refresh in Internet
Explorer" or "reload in Netscape"
More on FTP Click Here
I've
already signed up for hosting but never received my FTP information.
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1. We e-mail everyone their FTP information as soon as we varify that the domain
owners have a retail or home business in the CITY they applied for. This take from a hour
to 72 hours. If you have signed up and not received your FTP info, please send in a
support request from support
How do I set up e-mail
accounts?
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1. Setting up e-mail accounts from the control panel on our server. user@yourname.com For More Detailed Information Click Here
2. Setting up the e-mail program on your computer to receive
e-mail for your web address.
What can I use to upload my
web site to your server?
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You can use just about anything that will let you proved a "hostname",
"username" and "password". Please go: http://www.menumerchant.com/e-store_tools.htm
for information as concerns software tutorials and http://youthofamerica.net/members2.html for
SOFTWARE and other tutorials.
Are your servers Unix or NT?
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MemnuMerchant/eStoreMenu provides Unix servers, you may request NT HERE or go here for More info
My CGI Scripts are having problems
Please follow this link for CGI Info
Can I run ASP on Unix?
Yes, but ONLY on MenuMerchant and eStoreMenu servers.
I used the IP address you
sent and get another persons web site?
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The IP address we send out is a "shared IP address" that allows you to login
to our server and upload your web site so you'll have no downtime before you make DNS
changes from network solutions or whoever you registered your web address through.You
should only be using the shared IP address for loading your site to our server,
not viewing it from the browser.
I did a Whois and my web site is still
pointing to my old hosting company?
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1. Allow time for propagation of the transfer. .
How do I reply to
Network Solutions so I can transfer my web address?
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First of all, the e-mail address you used when registering your domain name must be
valid.
Detailed instructions:
1. Hit the Reply button in your email software after you receive the request to
modify DNS
2. Enter your Guardian method in line 0a. (Just Leave Blank)
If you enter Mail-From, leave line 0b blank. (Just Leave Blank Again)
If you enter Crypt-PW, put your plain text password in line 0b. (Don’t
Worry About This)
If you enter PGP, leave line 0b blank, but be sure to sign the template
with your PGP public key. (Don’t Worry About This)
3. If you agree with the attached request in its entirety, reply to this
email by inserting Y or YES on line
1a.
Authorization
0a. Auth Scheme.............:
0b. Auth Info...............:
(This is the most important part of the transfer) note:
Correct
Acknowledgment
1a. (Y)ES (N)O......:Y
1b. Comments........:
Incorrect
Do not place the "Y" in the middle of the dots ….Y…:
The "Y" needs to be right at the end of the colon ………..:Y
Acknowledgment
1a. (Y)ES (N)O...Y...:
1b. Comments........:
4. Hit the Send button in your email software and you're done. You'll get an e-mail
stating it's been completed. If you still have problems, you should call or e-mail Network
Solutions directly and start asking questions. For sales, technical and billing
support: 703-742-4777 (Monday - Friday from 7 a.m. - 9 p.m., Eastern Standard Time)
What is MenuMerchant's DNS/Nameserver information?
menumerchant
eStoreAtlanta.com
ns1.lsyf.com
216.40.212.20
ns2.lsyf.com
216.40.212.238
for Beryllium, Titanium, Platinum go HERE
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